Shipping & Returns
Returns Policy
All sales are final, but please contact us with any problems at all, and we'll set things straight. 603-439-2603.
Updated Shipping Policy (for U.S. Domestic Orders)
Due to recent increases in shipping costs from USPS, we are updating our shipping rates on your orders.
What’s changing:
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We are raising our flat-rate domestic shipping fee from $7.00 to $9.00 per order for shipments within the contiguous United States.
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This increase helps offset the rising cost of mailing even small packages. For example, shipping a 5 oz package is now costing us over $12 to deliver to many destinations — well beyond our previous flat-rate.
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International shipping (Canada, Australia, and the rest of the world) will continue to vary and will be calculated individually at checkout.
Why the change:
The cost to ship via USPS has increased significantly in recent months and will over double that increase in January:
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On July 13, 2025, USPS raised its standard domestic shipping rates for Priority Mail by approximately 6.3%. USPS Employee News+2Pitney Bowes+2
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On January 18, 2026, USPS again increased shipping rates — this time by about 6.6% for Priority Mail. USPS Employee News+2NBC Connecticut+2
Because of these hikes, the actual cost to ship a small package has grown by several dollars above what it used to be — making the previous flat-rate no longer sustainable.
We understand that rising shipping costs can be frustrating, and we appreciate your support and understanding. We remain committed to delivering your orders as reliably and affordably as possible.
If you have any questions or concerns about the new shipping rate, or if you are ordering multiple items, please contact us — we may be able to offer a shipping discount or combine shipments.
Thank you for your continued business!
Or, of course, you can pick up in person during our office hours, 9:30-5:00 EST Monday through Friday.